Terrace Glen Village Skilled Nursing is thrilled to announce its recent recognition by Pinnacle Quality Insight, a leading customer satisfaction firm, with three esteemed Pinnacle Customer Experience Awards™. These awards underscore Terrace Glen Village’s unwavering commitment to excellence in providing exceptional care and services to its residents.
The awards were bestowed following comprehensive interviews conducted by Pinnacle Quality Insight with Terrace Glen Village Skilled Nursing customers over the past year. Through these interviews, satisfaction levels across various service aspects were meticulously evaluated, and Terrace Glen Village emerged as a standout performer in the following categories:
- Quality of Food
- Cleanliness
- Admission Process
Earning these prestigious awards places Terrace Glen Village Skilled Nursing among the top 15% of care providers nationally, reflecting its steadfast dedication to continuous improvement and outstanding care practices. This recognition not only highlights Terrace Glen Village’s commitment to excellence but also solidifies its position as a premier healthcare provider in the industry.
The staff of Terrace Glen Village Skilled Nursing is deeply honored to receive these accolades, which serve as a testament to their hard work, dedication, and unwavering focus on resident satisfaction. Each member of the team plays a vital role in maintaining the highest standards of quality, cleanliness, and efficiency, ensuring that residents receive the best possible care experience.
Bud Meadows, CEO of Home Care Pulse, extended his heartfelt congratulations to the staff of Terrace Glen Village Skilled Nursing for their well-deserved honor. This recognition reflects their exemplary performance and underscores their positive impact on the lives of residents and their families.
As Terrace Glen Village Skilled Nursing celebrates these remarkable achievements, it remains committed to its mission of providing compassionate, high-quality care to its residents. The awards serve as both a source of pride and motivation to continue striving for excellence in every aspect of service delivery. In conclusion, Terrace Glen Village Skilled Nursing’s receipt of three Pinnacle Customer Experience Awards™ is a testament to its unwavering dedication to providing exceptional care. This recognition reaffirms its position as a trusted healthcare provider and reinforces its commitment to enhancing the well-being and quality of life of its residents.